Distance Sales Agreement



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This Agreement contains information about the legal rights of the BUYER and the sales policies of the SELLER. The BUYER accepts, declares and undertakes that by approving this Agreement, he will only create an order record, that he is not under any obligation to pay at this stage and that the order will not be approved by the SELLER without payment.

After the order registration is approved by the BUYER and the payment is made, the version of this Agreement containing the buyer and product information will be sent to the BUYER by e-mail. Following the confirmation of the payment by the SELLER, the order confirmation will also be sent to the BUYER.


The subject of this Agreement is Arosel Food Additives and Mak. Singing. The person who will purchase the product through the www.plentiasuperfoods.com website (“ Website ”) of Foreign Trade Limited Company (“ BUYER ”) and Arosel located at the address Soğanlık Orta Mahallesi, Marifet Sokak, No:6/22, Kartal, Istanbul Food Additives and Mak. Singing. It is the determination of the rights and obligations of the consumers in accordance with the provisions of the Law on the Protection of Consumers and the Regulation on Distance Contracts regarding the distance sales transaction between the Foreign Trade Limited Company (" SELLER ").

The BUYER accepts that he has been informed by the SELLER with the Preliminary Information Form before accepting this Agreement.



Arosel Food Additives and Mak. Singing. Foreign Trade Limited Company


Soganlik Orta Mahallesi, Marifet Sokak, No:6/22, Kartal, Istanbul, Turkey



E-mail address:





Delivery Person:
Delivery address:
  • The basic features of the Good/Product/Products/Service (type, quantity, brand/model, color, quantity, etc.) are available on the website of the SELLER. The BUYER can examine the basic features of the Product as long as the product is on sale.
  • The prices listed and announced on the site are the sales price. Advertised prices are valid until updated and changed. Prices announced for a period of time are valid until the end of the specified period. Prices are subject to change at any time; however, price changes will not affect orders following the BUYER's payment and the SELLER's Order Confirmation. For this reason, price adjustments for previous orders are not allowed.
  • Although the SELLER does its best to ensure that all prices on the Website are correct, errors may occur in this regard. If there is an error in the price of the products ordered by the BUYER, the SELLER informs the BUYER as soon as possible and offers the BUYER the options to confirm the order at the correct price or cancel the order. If the SELLER cannot reach the BUYER, it accepts the order as canceled and returns the amount paid for the products to the BUYER. If the pricing error is obvious and definite and it can be easily understood that the price of the product registered on the Website is clearly an incorrect price, the SELLER shall not be obliged to complete the sale of the products to the BUYER at an incorrect (lower than normal) price.
  • The sales price of the contracted goods or services (“ Product ”), including all taxes, is shown in the table below:


Product description


Advance Price

(VAT included)

Name of the product

Shipping Amount


Total :



Delivery Person:

Delivery address:

Billing address:

Order date:

Delivery method:



Name, Surname/ Title:








  • Prices on the Website include VAT and other taxes, and do not include delivery charges. The total order amount will be determined by adding the delivery fee.
  • The name, quantity, sales price including VAT, payment method and basic characteristics of the goods or services subject to the contract are detailed in Article 3 of this Contract.
  • Payments can be made using a valid credit or debit card (VISA, Mastercard). The order amount will be collected by the payment method specified by the BUYER.
  • When the BUYER completes the shopping, all the products he wants to buy are added to the shopping cart, and the next step is to finalize the order. In order to do this, the BUYER must follow the steps regarding the purchasing process, complete or confirm the information requested at each step. The BUYER may make changes to the order details during the purchasing process, prior to the completion of the transaction.
  • Unless otherwise stipulated in writing by the SELLER, the Product price must be fully paid for the order to be approved by the SELLER. If the product price is not fully paid to the SELLER at the completion of the order, the SELLER may unilaterally terminate the contract and not deliver the Product.
  • After the BUYER confirms the order registration and the payment is made, a notification e-mail containing the order confirmation is sent to the BUYER by the SELLER. The relevant e-mail will also include the version of this Agreement with buyer and product information.
  • After the delivery of the product, if, for any reason, the bank/financial institution to which the credit card is processed does not pay the Product price to the SELLER, the Product shall be returned to the SELLER by the BUYER within 3 (three) days at the latest, at the BUYER's expense. . All other contractual-legal rights of the SELLER, including the follow-up of the Product price without accepting the return, are reserved separately and in any case. For any reason, the SELLER shall not be liable for any payments made by the bank and/or financial institution to the SELLER, for which a failed code is sent by the bank and/or financial institution. The legal rights of the SELLER in cases deemed to be sales in installments by law (including the right to terminate the contract if the installments are not paid and/or demand the payment of the remaining debt together with the default interest) are available and reserved within the framework of the relevant legislation. In case of default of the BUYER, monthly default interest is applied as stipulated by the applicable laws.
  • The fact that the BUYER makes the payment means that the BUYER accepts the provisions in the Distance Sales Contract and Preliminary Information Form.
  • After the order is completed, an invoice is issued and sent to the BUYER with the delivered products at the latest. The SELLER reserves the right to apply other methods in accordance with the e-invoice/e-archive legislation regarding the invoice.
  • The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the SELLER's contracted cargo company within the legal period, depending on the distance of the BUYER's place of residence, for each product, provided that it does not exceed the legal 30 (thirty) days. In the event that the cargo company does not have a branch at the location of the BUYER, the BUYER must receive the Product from another branch of the cargo company that is reported by the SELLER.
  • The BUYER is responsible for checking the product as soon as it is received and when he sees a problem with the product caused by the cargo, not accepting the product and keeping a report to the cargo company official. Otherwise, the Product will be deemed to have been delivered in accordance with the Contract and the SELLER will not accept any responsibility.
  • In general, unless otherwise stated, the delivery costs (shipping fee, etc.) belong to the BUYER. The SELLER may not reflect all or a part of the delivery costs in question to the BUYER, depending on the results of the campaigns carried out at the time of sale and announced on the Website.
  • Shipping costs will be covered by the BUYER. Shipping fee is stated in 3.4 of this Agreement. It is as stated in the article and is not included in the product price.
  • The delivery will be delivered by hand at the above mentioned address of the BUYER through the contracted cargo company of the SELLER. In the event that the BUYER is not present at the relevant address at the time of delivery of the Products, the SELLER shall be deemed to have fulfilled its obligation fully and completely. In the event that there is no one to take delivery at the address, it will be the BUYER's responsibility to follow up the shipment of the products by contacting the cargo company. If the product is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered is not present at the address or not accepting the delivery. In these cases, any damage caused by the BUYER's late delivery of the Product and the expenses incurred due to the fact that the Product has been waiting in the cargo company and/or the cargo is returned to the SELLER shall also belong to the BUYER.
  • The SELLER is responsible for the delivery of the Contracted Product in a sound, complete and in accordance with the qualifications specified in the order.
  • In cases where the supply and delivery of the Product subject to the order becomes impossible, the SELLER shall notify the BUYER via the e-mail address notified by the BUYER within 3 (three) days from the date of learning of this situation. All orders are subject to availability. In cases where there is a shortage of supply, when the supply of the Product becomes impossible or the product is no longer in stock, the SELLER may, by informing the BUYER, procure another good/service of equal quality and price, by obtaining its approval, and shall be deemed to have fulfilled its contractual commitment in this way. In cases where the BUYER does not approve, the provisions regarding the cancellation of the order are applied. However, if the delivery period exceeds 30 (thirty) days, the BUYER will be able to cancel his order without paying any fee. In case of such a cancellation, all payments collected by the SELLER, including delivery costs, will be returned to the BUYER within 14 (fourteen) days from the date of cancellation of the order by the BUYER.
  • In case the product cannot be delivered within the legal 30 (thirty) days due to extraordinary circumstances (such as adverse weather conditions, heavy traffic, earthquake, flood, fire) other than normal sales/delivery conditions, the SELLER informs the BUYER regarding the delivery. In this case, the BUYER can cancel the order or wait until the end of the extraordinary situation. However, in such a force majeure event, the BUYER shall not claim that the SELLER failed to fulfill its delivery obligation within the time limit.
  • If the product subject to the order is brought to the delivery address, but the delivery does not take place due to a reason not originating from the SELLER and the BUYER does not contact the SELLER for delivery within the following 15 (fifteen) days, the Contract may be terminated by the SELLER on the grounds that the BUYER acts in breach of the Contract. As a result of the termination of the Contract, the SELLER shall return all the payments (excluding the delivery cost) received from the BUYER to the BUYER within 14 (fourteen) days after the termination of this Contract. In case the BUYER contacts the SELLER for delivery within the period; In the event that an additional delivery fee occurs due to the necessity of re-delivery, all responsibility for this additional fee will belong to the BUYER.
  • BUYER; Unless otherwise stipulated by legal regulations, in distance contracts regarding the sale of goods, he/she may exercise his right to withdraw from the contract by rejecting the goods without taking any legal or criminal responsibility and without giving any reason within 14 (fourteen) days from the date of delivery of the product to himself or the person/organization at the address indicated. This period starts on the day the BUYER or the third party determined by the BUYER receives the goods. However, the BUYER may use the right of withdrawal within the period from the conclusion of the contract to the delivery of the goods. The BUYER must have forwarded the notification regarding the use of the right of withdrawal to the SELLER within this period through the means specified in Article 6.2. After the SELLER receives the notification that the BUYER has exercised its right of withdrawal, it will inform the BUYER that the notification has been received. If the BUYER wishes to keep certain products and only partially cancel his order, the shipping fee will not be refunded.
  • 6.3 of this Agreement. In order to use the right of withdrawal, the BUYER wishes to use the right of withdrawal within 14 (fourteen) days of the unused and unopened product, and the decision to terminate the Contract, by sending the attached withdrawal form, by using the printed return form in the cargo package. or by sending an e-mail to hello@plentiasuperfoods.com and notify the SELLER. In case the right of withdrawal is exercised, the return of the product can be made via courier, by sending it to the courier company from which you received it, within 10 (ten) days from the date of notification regarding the use of the right of withdrawal. If the BUYER wishes to return the Product with a different shipping company, the said shipping costs will be borne by the BUYER.
  • Pursuant to the relevant legal regulations, the BUYER has no right of withdrawal in the contracts mentioned below, even if it has not been used/used:
  • Goods produced in line with the special requests of the BUYER or his personal needs (including those that are customized to the person / personal needs by making changes or additions on them);
  • Cosmetics etc. products and chocolate, etc. goods, such as foodstuffs, that are not suitable for return due to their nature and that are in danger of spoiling quickly or that are likely to expire;
  • Goods such as swimsuits, bikinis, underwear, masks, whose protective elements such as packaging, tape, seal, package have been opened after delivery and which are not suitable for return in terms of health and hygiene;
  • In general, all services performed instantly in the electronic environment and all kinds of intangible goods delivered to the BUYER instantly,
  • Services that are started to be performed within the period of the right of withdrawal with the approval of the BUYER, and other goods-services considered outside the scope of distance sales pursuant to the relevant legislation.
  • In case of exercising the right of withdrawal;
  • The invoice of the product delivered to the third party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.),
  • return form,
  • The products to be returned must be sent to the SELLER within 10 (ten) days, complete and undamaged, together with the box, packaging and standard accessories, if any.
  • The SELLER is obliged to return the total price and the documents that put the BUYER under debt, to the BUYER within 14 (fourteen) days at the latest from the receipt of the withdrawal notification.
  • If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses in proportion to the defect.
  • In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled. Likewise, a (virtual/physical) gift certificate, etc., which the BUYER has earned as a result of his shopping. if any, all of them are canceled in case of cancellation/refund; (virtual/physical) gift certificate etc. if any, the entire amount of this will be deducted from the amount to be refunded and taken back.
  • The products returned by the BUYER must be returned as they have arrived, and the products must not be damaged, spoiled, faded, tampered with or worn, and their labels and packaging must be intact and complete. The BUYER should return the products with their original packages, instructions and other documents to the SELLER.
  • In order cancellations, if the product price is collected, this price is returned to the BUYER. For payments by credit card, the refund is made by way of a refund to the BUYER's credit card, and the product amount is returned to the relevant bank after the order is canceled by the BUYER. Since the reflection of this amount on the BUYER's accounts after the return to the bank is entirely related to the bank transaction process, the BUYER accepts in advance that it will not be possible for the SELLER to intervene and take responsibility for possible delays (Banks usually take 3 (three) weeks to reflect the refund to the BUYER's account. ).
  • Scope of Service

The service offered on the website is provided within the borders of the Republic of Turkey, and there is no product sales outside the borders of the Republic of Turkey.

  • BUYER Information and Visits on the Website

The BUYER is required to share his personal information in order to purchase the desired product. Information and personal data shared with the SELLER are processed in accordance with the Privacy Policy. When the BUYER uses the Website, it is deemed to have confirmed that all the information shared with the SELLER is correct and true. The current Privacy Policy is available at www.plentiasuperfoods.com .

  • Use of the Website

The BUYER, who uses the Website and/or places an order through the Website, shall only use the Website for legitimate requests or orders, not to publish any negative content or material that may harm or adversely affect the SELLER's activities, products or services, not to disseminate, distribute, upload or promote, to restrict, prevent or make it difficult for other users to use the Website, or to act in a way that adversely affects the security of the site, or to use any tool in this direction, or any device to browse or search the site or copy content from the site. agrees, declares and undertakes not to use or attempt to use any engine, software, tool, system, program or other device or mechanism (including spiders, robots, insects, avatars or intelligent agents).

The BUYER also; not to make unrealistic, false or fraudulent orders; When the SELLER has a reasonable opinion that such an order has been made, the SELLER has the right to cancel the order and inform the relevant authorities, to provide the SELLER with accurate and up-to-date e-mail, postal and/or other contact information and, if necessary, case, the SELLER accepts, declares and undertakes that this information can be used to communicate with the BUYER regarding this Agreement.

The necessary measures for the security of the information and transactions entered by the BUYER on the Website have been taken in the system infrastructure of the SELLER, within the scope of today's technical possibilities according to the nature of the information and transaction. However, since the said information is entered from the devices belonging to the BUYER, it is the BUYER's responsibility to take the necessary precautions, including those related to viruses and similar harmful applications, so that they are protected by the BUYER and cannot be accessed by unrelated persons.

Regarding all kinds of information and content of the Website and their arrangement, revision and partial/full use; According to the agreement of the SELLER, excluding those belonging to other third parties; All intellectual and industrial rights and property rights belong to the SELLER.

In cases where the BUYER does not provide the SELLER with all the information needed to complete the order, the SELLER may not complete the order. When the BUYER places an order via the Website, he/she confirms that he/she has completed at least 18 years of age, is not under guardianship, is residing in Turkey, and is legally able to conclude a contract with the power of appeal.

  • Force

This Agreement will enter into force as of its approval by the BUYER on the Website.

  • Order Rejection

The SELLER reserves the right to withdraw any product from the Website and/or to remove or correct any material or content on the Website. The SELLER always reserves the right to refuse to fulfill or confirm the order in case of unusual circumstances after receiving an order or sending the order confirmation to the BUYER, even if it will make all reasonable efforts to fulfill all orders submitted to it. The SELLER shall not be liable to the BUYER or any third party for withdrawing any product, removing or correcting any material or content from the Website, or refusing to fulfill or approve the order after receiving or sending the order confirmation.

  • Risk and Ownership

 In cases where the BUYER accepts the delivery with the courier/cargo company determined by the SELLER, all benefits and damages regarding the products shall be under the responsibility of the SELLER. Ownership of the Products and any benefits and damages accordingly pass to the BUYER as of the delivery of the said product to the BUYER or the person at the delivery address. In the event that the BUYER requests the goods to be sent with another cargo company other than the cargo firm determined by the SELLER, the SELLER is not responsible for any loss or damage that may occur as of the delivery of the goods to the relevant carrier.

  • Force Majeure

Earthquake, landslide, landslide, flood, typhoon, storm etc. natural disasters such as fire, flooding, any virus, disease, epidemic, pandemic, quarantine or any disease that may pose a threat to human health and safety, war, terrorism, bombing, explosion, plane crash, actions of state and military authorities, embargo and Including but not limited to similar situations, arising out of the SELLER's control, through its own fault, occurring and/or the consequences of which are unavoidable, which cannot be foreseen, prevented, controlled or avoided and the SELLER's obligations under this Agreement may be partially fulfilled. or the situations that prevent or delay the fulfillment of it completely will be called force majeure. The SELLER shall not be held responsible for not fulfilling its obligations under this Agreement within the period and to the extent that it is affected by force majeure. In case the force majeure effect lasts longer than 30 (thirty) days, the SELLER may terminate this Agreement without compensation.

  • Links From Website And Application

There may be links from the Website to third party websites or applications or materials. These links are for informational purposes only and the SELLER does not control or be responsible for the content of these websites, applications or materials. Similarly, the SELLER does not assume any liability for any loss, additional cost or damage that may arise from the use of such links.

  • Complaint/Request and Written Communication

The BUYER can forward any complaint/request, if any, to the SELLER by contacting any of the SELLER's contact addresses given above or by e-mail hello@plentiasuperfoods.com or by filling out the Contact Form on the Website.

  • Notifications

 The relevant legislation requires that some information and messages sent by the SELLER to the BUYER be in writing. The SELLER informs the BUYER by contacting the BUYER by e-mail or by placing notices on the Website. The BUYER expressly accepts and declares that the SELLER may notify him via the e-mail or postal address provided when placing the order. The notification is deemed to have been sent appropriately within 24 (twenty-four) hours when the e-mail is sent.

All notifications submitted to the SELLER must be made in writing by e-mail or by filling out the Contact Form on the Website or through Customer Services.

  • Right to Change the Terms

The SELLER reserves the right to update or change the terms and conditions in this Agreement and/or the Privacy Policy from time to time. When the BUYER uses the Website or orders a product, it is subject to the applicable policies, terms and conditions and the Privacy Policy. Any changes made in this Agreement or the Privacy Policy in accordance with the law or official body decisions will be effective from the date of their publication on the SELLER's Website. If the BUYER places an order through the Website, it will be deemed to have approved these changes.

  • Disclaimer

The SELLER's failure to ensure that any of the BUYER's obligations under the Contract or other terms and conditions are fully fulfilled during the Contract, or that the SELLER cannot use its rights or legal remedies under the Contract, means that it waives these rights or legal means and the BUYER is exempt from complying with these obligations. does not come. Unless a waiver is expressly declared and communicated in writing in accordance with the paragraph in the Notices section above, the rights and obligations in this Agreement shall not be deemed to have been waived.

  • Divisibility

If any provision of this Agreement becomes invalid, unlawful or unenforceable by law, such term, condition or provision shall be severed from the remaining terms, conditions or provisions, and the remainder shall remain in effect to the fullest extent permitted by law.

  • Evidence Agreement and Competent Court

SELLER records (including records in magnetic media such as computer-sound recordings) constitute conclusive evidence in resolving any disputes that may arise from this Agreement and/or its implementation. In disputes arising from the implementation and interpretation of the Contract, the parties, within the monetary limits determined within the framework of the legislation, the Consumer Arbitration Committees in the place of residence of the BUYER and SELLER; In cases exceeding this, they have accepted that the Consumer Courts in the same places will be authorized.

  • Buyer Confirmation Statement

The BUYER, with its approval, is informed with the Preliminary Information Form before this Distance Sales Contract, with the Distance Sales Contract and the Preliminary Information Form, the basic feature-qualities of the Product/Products subject to the sale, the sales price, payment method, delivery conditions and the right of withdrawal, and the award. He/she accepts and declares that he/she has been informed about all issues including the points of sale points and that he has read and understood this Distance Sales Agreement.


(This form will be filled and sent only when the right to withdraw from the contract is requested.)

 Arosel Food Additives and Mak. Singing. To the Seller operating under the title of Foreign Trade Limited Company at the address Soğanlık Orta Mahallesi, Marifet Sokak, No: 6/22, Kartal, Istanbul:

With this form, I declare that I have exercised my right of withdrawal from the contract for the sale of the following goods:

  • Order date or delivery date:
  • Goods subject to the right of withdrawal:
  • The cost of the goods subject to the right of withdrawal:
  • BUYER's Name and Surname:
  • BUYER'S Address:
  • Signature of the BUYER: (Only if sent on paper)
  • History: